Alcatel Speedtouch - Access Denied installing driver


Here’s a fruity one.

When using an Alcatel Speedtouch 330 USB modem, if you get an error saying:

Could not create connection entry (“”+speedtouch connection+””)

....
then your modem driver may not be installed correctly. Another clue to this is a flashing red ‘USB’ light on the modem>

Right-click My Computer (under the Start menu or on the desktop) and choose Properties.

Click Hardware

Click Device Manager

 

Check that ‘SpeedTouch USB modem’ and 'SpeedTouch USB ADSL PPP' (under the Network adaptors option) do not have a yellow warning symbol over them. If they do then you may need to reinstall the drivers. Your ISP will be able to provide you with the drivers if you don’t already have a CD.

If during the driver reinstallation you get an Access Denied error, click Start and Run, type regedit into the 'Run' box and click OK. This opens the registry editor from which you need to perform the following:

Right-click HKEY_LOCAL_MACHINE and select Permissions.

Add your username in with Full Control

Click Advanced and tick the box to Replace permission entries on all child objects with entries shown here that apply. If you are asked for confirmation of this action then click Yes.

Close the registry editor and try reinstalling the drivers. You should now be successful.


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